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A Message From Florida Transport

Your feedback is very important to us as Florida Transport does not do any advertising. We rely upon the old fashioned 'word of mouth' so we would greatly appreciate it if you could leave us your testimonial. Please include date of travel. Please note that the following characters will result in an error [<>/#|\{}].

Thank you for your time. We hope to see you real soon.

Miss Gillian Brown (Durham, UK - October 2023)

We used this company on the 27th October 2023 to collect us from the airport, flew from the UK into Orlando International Airport and cannot recommend them enough. The communication prior to booking and before we arrived was great and they answered my many questions quickly. Having flown to Orlando a few times previously and experienced the hard sell to take out more insurance, which is not needed and then driving a strange car, on the opposite side of the road in unfamiliar surroundings, coupled with tiredness and jet leg and always getting lost, this service took away all that stress and ensured a lovely relaxing start to our holidays. It also meant we could have a few drinks in the airport or on the plane. We were met by Billy and driven to our villa in a lovely clean mini bus, so plenty of room for families and their luggage. Billy kindly had bottles of water for us, which was a lovely touch. On the way to our villa we took advantage of the inclusive 20 minutes supermarket stop and it was surprising how much we managed to buy in this time which meant we weren’t worried about arriving to our villa in time for a supermarket delivery or having to go the next day, our first full day of holiday. We also opted for the company to arrange our hire care and were collected the next day by Billy, the same person who collected us from the airport, to take us to the hire car company. We could choose the time to be collected so could plan our day as we wanted. On the way Billy pointed out and recommended different places to eat and took us onto the road to get to the Disney World so at all felt much more familiar when we were driving ourselves. The cost of the hire car was on par with booking it direct ourselves or in some instances cheaper and Billy stayed with us while we signed the paperwork and made sure we were happy with the car before leaving us. We had no hard sell of additional insurance; it was a quick and pleasant process. If we return to Orlando will definitely use the company again, it was totally worth the cost. Thank you Billy.

Neil Coles (Wigan, UK)

26th October-13th November 2023. Once again, a great service from Airport Transfers and Car Hire. Both Joe and Billy were fantastic! From booking to picking us up from the airport, Billy gave us loads of tips on places to eat as so much had changed since our last visit, I can’t recommend this company enough, see you next time we are in sunny Orlando 👍🏻

Andrew /Joanna Read Aug 2023

We have just returned from another wonderful holiday in Florida and it was great see Billy again and catch up with all the news since pre covid. Billy looked after us again, calling in CVS on the way to the villa, nothing is ever too much trouble. Booking with Joe was seamless and a pleasure as always , with our booking request being fulfilled quickly and professionally. We recommend Florida Transport to anyone we speak to who is holidaying in Florida as they ensure your visit is as enjoyable as possible and go over and above for your family. Looking forward to seeing you again 😎

Vicki Thomas 2022

Florida Transport came recommended to us and we can certainly see why. I won’t lie, we shopped around to find the best deal, but when it came down to it Florida Transport was competitively priced, but as we learnt through experience Joe and Billy went above and beyond in offering a service that went further than simply hiring a car. We encountered severe flights delays in getting to Florida arriving 24 hours later than we had intended and into a different airport. However, Joe and Billy made themselves available at all hours to assist and should great flexibility in amending the booking to our predicament. The cars were great too and as promised. Thank you guys. We have no hesitation in recommending you too now.

Steph Lewis - UK - August 2022

Brilliant service! Having visited Florida a number of times previously over the years, we would usually collect the rental car at the airport. This year was our first experience of the Florida Transport company, and it certainly won’t be our last. The process from booking to arrival and beyond was faultless. The communication was excellent and we were provided with a competitive quote for a car and transport service. We were picked up at the airport with our driver Billy ready to greet us. We walked past an endless line of queuing customers awaiting their rental cars and were taken directly to our private transport. Billy was fantastic! He gave us some great tips, information and showed us a number of alternative routes to take to avoid traffic during the busiest times. Billy took us to a Publix store to collect some essentials before dropping us off to our villa. The next day, he collected us bright and early to collect our car. This was by far the quickest and easiest car rental handover I’ve ever experienced. We will without doubt be in touch for our next visit and would highly recommend this service to new and returning visitors. It saved us time and money and was completely stress free from start to finish. A big thank you from us to the whole team. We’ll be in touch for our next visit!

Sarah Ruggles July 2022

Amazing service!! Cannot recommend enough. Billy is wonderful and gave us so many tips about all things Orlando. It is so nice not to have to worry about driving after such a long flight and trying to navigate the roads as Billy met us at the airport and drove us to the villa! Joe in the office is brilliant, so so helpful! I would recommend them to anyone and cannot thank them enough! July 2022

Divers party (Scotland) June 2022

Once again, we would like to thank Florida transport for the outstanding service they provide. Billy is a major asset to this company and makes your holiday fun and stress free. We have used this company six times over the years and would highly recommend the company, especially if you use them to travel to and from the parks.


Our driver was amazing, I cannot say enough good things about the experience we had with Florida Transport. For the excellent customer service, the price is better than using Uber. I was a nervous traveler but my mind was totally at ease - so helpful and kind, you feel like family the moment you reach out to book! Thank you so much, and looking forward to our next visit!

David Clark (Scotland)

Fantastic service, I can’t thank the team enough for the service provided. Nothing was a problem. This was our first time in Florida and they took the stress away from the beginning to end. Billy was an absolute godsend, the information in that man’s head is unending and helped us so much in finding our feet. From information about the parks to the best restaurants to eat at, he helped us so much. An absolute credit to the company. All of the team were so helpful, I cannot big them up enough. We will definitely use this service again on our return. Thank you so much guys, David and Louise Clark. January 2022

Andrew Read, UK. August 2019

I thought I’d drop you a quick message to thank you for the fantastic service you provided from the initial booking to picking up the rental car. It was so much easier on the family using your next day car rental service which I will definitely use in all future holidays. Our driver Billy was wonderful company and a pleasure to travel with. Billy gave us excellent advice from using the I4 to the best ham to buy in Publix, what a character. Thank you again, we will be in touch when we book our next Florida holiday.

Williams and Underwood Families. August 2019

We have just returned from Florida and I just wanted to say I cannot praise Billy and Florida Transport Group enough for all his help during both holidays in 2017 & 2019. He certainly goes the extra mile customer care is most important to him and made our journeys to and from Sanford Airport and our car hire so much easier. He even helped us book park tickets, taxied us to Discovery Cove and gave us so much information for this and hopefully our future holiday. Thank you Billy you are amazing from Underwood and Williams families

Ian Russell - UK. August 2019

Just wanted to thank you and your colleagues for your excellent car hire and transfer arrangements. Everyone was so friendly and helpful. I’d have no hesitation in recommending your company to friends and family planning to spend time in Orlando.

Clare, Isle of Man UK. May 2019

Fantastic service! Next Day Car Hire Service is a no brainer. Would not hesitate to recommended this company. Billy was reliable, friendly and his knowledge of everything Orlando was extremely helpful.

Brown Family - May 2019

Please pass on our thanks to Billy who took us to the airport yesterday and came back to collect the sat nav. Billy was so friendly and gave us loads of helpful tips and information and the kids loved him too. We will definitely recommend your Next Day Car Hire Service and we are hoping to return again soon and will be in touch

Lesley Smith, Lightmoor Telford UK. May 2019

Just wanted to say thanks for the wonderful service you provided for us on our recent trip. Great communication from the start, including helping with our changes, excellent prompt airport pickup and support for my daughter who was very anxious about the whole driving experience! Being able to arrive and settle in before having to pick up a car allows for a great start to the holiday, wonderful concept and well worth the money. Billy was so helpful, and phoned me before the trip to confirm some changes that I had requested, just to put my mind at ease. Also, thanks for the recommendations; I changed my reservations to Winter Park and had a fab time

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